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Company Name : The Living Planet, Inc.
Location : Draper, UT 84020
Position : Aquarium Educator
Job Description : The Living Planet Aquarium is a 501(c)(3) non-profit organization that provides the community with meaningful educational opportunities to understand and respect our precious Earth and its living ecosystems. From the Utah deserts and mountains, to rainforest habitats, to the planet’s vast oceans. Working at The Living Planet Aquarium is more than just a job, it is purpose-driven work. We need exceptionally friendly, talented and hardworking team members to join us on our mission of inspiring people to explore, discover and learn about Earth’s diverse ecosystems. We offer competitive compensation and benefits packages including medical, dental, life insurance, disability, flexible spending account, 401(k) with match, PTO, Holiday Pay, New Child Leave, Aquarium Memberships and passes, and much more.
The Living Planet Aquarium recognizes and embraces human diversity. Different perspectives and experiences matter and everyone belongs. We are proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. People from all diverse backgrounds are strongly encouraged to apply. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accomodation@thelivingplanet.com.
Position: Aquarium Educator
Reports to: Public Programs Manager
Position Summary:
The Aquarium Educator’s role is critical to delivering our mission. An Educator’s primary responsibility is to enhance the guest experience at the aquarium. Educators will interact in a positive and pleasant manner with Loveland Living Planet Aquarium (LLPA) visitors of all ages and backgrounds. They will deliver engaging, high-energy and accurate educational presentations and impromptu interactions to ensure all guests receive a memorable, world-class experience while visiting LLPA.
Essential Duties and Responsibilities:
Interact with guests in a positive and pleasant manner that enhances their experience.
Deliver extraordinary, world-class educational programs designed to inspire an appreciation for science and the natural world.
Understand, support, and share with others LLPA’s mission, vision, and purpose.
Monitor guests and animals to ensure animal welfare, guest and staff safety.
Assist in maintaining a fun and clean working environment; ensure all areas of the Aquarium are kept clean, organized and hazard free.
Upon completion of training:
Perform as a highly skilled interpreter and educational guide for people of all ages and backgrounds.
Be knowledgeable about the creatures, ecosystems, and the educational and conservation programs we deliver in each gallery, outdoor plaza, and virtual educational program.
Safely handle ambassador animals and engage with guests in a meaningful educational interaction with ambassador animals
Prepare, manage and utilize presentation supplies and materials appropriately.
Assist in educational events and additional programs as needed.
Positively represent LLPA in all aspects of the role, with guests, and at all events.
Other duties as assigned.
Education and Experience
Experience interacting with children, small groups and/or large audiences, and the ability to adapt programs to audience age level and size.
Basic computer knowledge and skills: MS Office, email, internet research, etc.
Experience working in a similar guest-related industry such as hospitality, performing arts, teaching, or zoo/aquarium and museum interpretation preferred.
College degree preferred.
Bilingual English/Spanish is a plus.
Critical Skills/Competencies:
Possess superior customer service skills and willingness to go beyond expectations to create a fun and safe environment for guests (and staff alike) of all ages and backgrounds; Skills include: spoken, written, and visual communication skills; active listening; and understanding guest needs and using appropriate judgement to fulfill those needs.
Ability to approach and engage guests and strike up conversations.
Have a passion for learning and communicating with others in a dynamic and evolving work environment.
Ability to confidently and safely handle animals, especially reptiles and insects, after training.
Great work ethic: show up on time, maintain a professional work attitude, communicate clearly with supervisors, take direction well, ask questions, collaboration, and other characteristics that contribute to a high-performing team of educators.
Physical Demands of the Job:
This job requires periods of standing and walking. It will also require the ability to maintain high-energy, positive engagements with guests for the duration of shift. Occasionally lift up to 30 pounds.
Special Working Conditions:
LLPA is open 363 days a year, seven days a week. Schedule will include weekends, evenings, and holidays (excluding Thanksgiving Day and Christmas Day). Shift times vary and may start as early as 8:00 am. May be required to work beyond your scheduled shift, depending on special events and staff attendance.
The work environment characteristics described here are representative of those an individual will encounter while performing the essential functions of this job.
Interacts with diverse populations and a wide variety of staff and guests.
Noisy workspaces, small and large crowds, cool and warm environments.
Requires handling a variety of animals in a safe and calm manner after completion of training.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Depending on the volume of interests and submissions, we will only be contacting applicants who meet all of the minimum requirements listed in the job posting. Only those applicants who align most closely with our minimum and preferred qualifications will be contacted for an interview. Loveland Living Planet Aquarium will retain your application materials for one year and may contact you regarding future opportunities.
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