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Company Name : LeadSquared
Location : Bengaluru, Karnataka
Position : Executive – Billing Operations
Job Description : LeadSquared is currently seeking an Executive – Billing Operations to join our team in Bengaluru.
Who we are?
LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes.
LeadSquared has been recognized as one of the fastest growing companies in the world:
Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs
Frost and Sullivan’s 2019 Marketing Automation Company of the Year award
Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific
Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius
LeadSquared is backed by institutional investors like GAJA Capital, Stakeboat Capital and angels like Jyoti Bansal.
Responsibilities:
Addressing all customer queries and ensuring timely resolution
Take complete ownership and accountability of all operations related metrics like TATs, Customer Satisfaction scores etc.
Building strong cross functional relationships to drive collaboration with different teams
Continuously improving upon the processes to minimize process gaps and enhance customer experience
Gather ground-level insights and work with product teams to ideate and implement automation solutions to improve efficiency & TATs
Capability to quickly build/edit processes to manage new initiatives with existing bandwidth for growth experiments
Skills Required & person need to good at:
MBA Finance with 1-3 years of experience
Proficiency in MS Excel, PPT & Charts
Ability to multitask & attention to detail
Excellent verbal and written communication skills
This post is listed Under Bengaluru jobs
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