AGM – Credit operations Job Vacancy in Vodafone Idea Mumbai, Maharashtra – Latest Jobs in Mumbai, Maharashtra

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Full Details :
Company Name :
Vodafone Idea
Location : Mumbai, Maharashtra
Position : AGM – Credit operations

Job Description : Job Req ID: 18110
Mumbai, IN
Function: Other
AGM – Credit Operations

Function / Department
Customer Service



Job Purpose
To maintain cash flow and compliance at Circle, build cost optimization and ensure seamless credit operations.

Key Result Areas/Accountabilities
Cash Flow & Compliance
Improve cash flow & Drive Compliance in Credit Process
Pre Due Date above
Increase digital payments to
Refund Compliance @ 100%
TRAI and other audit compliance
Cost & Budgeting : Cost optimization
Bill Printing & Delivery Cost as per budget
Green bill penetration – as per circle target
Achieve overall cost targets
Seamless credit operations – onboarding & others
Mitigate Risk & Seamless On boarding & Managing Quality of Acquisition
Credit monitoring, payment posting, billing operations and refunds
Reduction of Fresh flow to Bad Debt from 0-6 Cases
Governance on Quality of Acquisition across zones
Vigilance on Tele calling Model with launch of Zero Physical Verification. Maintaining below 5% as per Target.
Maintain reject rate
Ensuring smooth de dup activity of new activations
Monitor exposure impact on bad debt
Monitoring FRS alerts and actioning accordingly
Ensuring all circle level processes are followed as per guidelines
Automation / digitization of processes

Core Competencies, Knowledge, Experience
Credit risk management
Receivables management (Collection expertise)
Sound accounting / process / systems knowledge/ experience
Strategic thinking ability
Partner management skill

Must have technical / professional qualifications
Graduate/Post graduate with 5+ years of experience

This post is listed Under  Mumbai jobs

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