Customer Success Officer Job Vacancy in Monexo Mumbai, Maharashtra – Latest Jobs in Mumbai, Maharashtra

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Full Details :
Company Name : Monexo
Location : Mumbai, Maharashtra
Position : Customer Success Officer

Job Description : Role :

Receiving and placing customer telephone calls

Maintaining solid customer relationships by handling questions and concerns with speed and professionalism

Resolving customer complaints, managing database records, drafting status reports on customer service issues

Data entry and research as required to troubleshoot customer problems

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Communicating and coordinating with colleagues as necessary.

This post is listed Under  Mumbai jobs

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