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Company Name : SalesHandy
Location : Ahmedabad, Gujarat
Position : Sales Account Executive
Job Description : SalesHandy is a suite of email productivity tools for professionals. We are having more than 2000+ customers and 20k+ users across the globe. A team of 35 people has made this happen. When it comes to Business Development I can say just a team of 10 made this happen.Highlights of some of the key achievements of the Customer team at SalesHandy.Achieved an NPS score of 30.Rated 4.5 by more than 300 users in 2crowd, get app, chrome store, and other software discovery portals.Adding more than 300 customers every monthUp next, the challenges we are looking forward to solving:Hitting 100k MRR goal (Adding 500 new customers a month)Reducing the churn rate by increasing the service standards (i.e onboarding, demo, success, etc.)Structuring the team to specialise on each functional activities i.e SDRs (lead qualification), AEs (demo & MRR $$), CS (Retention & Upgrades) etc.Now your turn,Are you a customer-obsessed, flexible, smart and analytical, strategic yet execution-focused, hungry and passionate about SaaS, experienced, and entrepreneurial leader with a strong work ethic? Interested in working in a high-impact role?If yes, this opportunity will appeal to you.## What will I be doing?Identify customer needs and help customers use specific features – ensure they are getting the value that they expect from our servicesDelivering high quality & engaging product demo to the usersResponsible to negotiate & convert sales qualified prospects into customersBuild a value-driven relationship with high ticket value prospects and convert them into paying customersShare feature requests and effective workarounds with team membersMentor and provide training to team membersReport to the Sales Manager on sales results (weekly/monthly/quarterly)Note: Major volumes of user queries that we get are through Chat & Email. Our major users are from American and European timezones, hence the shift timing will correspond to the same.## What key performance indicators will I own?New MRR additionMonthly Sales QuotaSQL: Customer Ratio# demos conducted## What skills do I need?Excellent communication & writing skills (US: English)Great problem-solving abilitiesPatience when handling tough casesEffective objection handlingAgile approach and being coachable at all timesPassion for talking to customers all day, every dayTechnical and consultative bent of mind.The ability to explain complex topics in easy to understand and concise language [English]Ambition, eagerness, and the will to learn and improve upon your own skillsShould have 2-6 years of work experience as a Sales Account Executive, customer service or similar role## Why work with usOpportunity to work with customers across the globeExcellent growth opportunity and open culture to ensure best ideas win!Well defined training program to enhance your skillsA clear career path with on job career guidanceBe a part of learning cultureBe a part of https://www.linkedin.com/pulse/5-reasons-join-startup-accelerate-your-career-himani-patel/Leverage the https://www.linkedin.com/pulse/product-vs-service-company-which-one-choose-himani-patel/ of working in product based companyJob Type: Full-timeSalary: ₹500,000.00 – ₹700,000.00 per year
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