Customer Care Executive Job Vacancy in DS Research Centre Kolkata, West Bengal – Latest Jobs in Kolkata, West Bengal

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Full Details :
Company Name :
DS Research Centre
Location : Kolkata, West Bengal
Position : Customer Care Executive

Job Description : Priority – Urgent

Location – Kolkata.
Preferred – Female Candidates
Qualification –GRADUATE (no correspondent)
Experience – 0-1 years’ experience in handling the patient in any reputed clinic/hospital will be suitable candidates, fresher also welcome.
Communication Skills – English, Hindi, Bengali (mandatory)
Age limit – 30 years
Salary – best in Health care for eligible candidates.
JOB DESCRIPTIONManage incoming/Outgoing phone calls.
Identifying and assessing patients needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle Patient queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of Patient interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage Patients.

This post is listed Under  Kolkata jobs

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