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Company Name : Symphony Natural Health
Location : Salt Lake City, UT 84119
Position : Director of Operations
Job Description : Job Title: Director of OperationsJob Category: OperationsReports To: CEOStatus: Full time employeeRelevant experience: 10+ years management, 5+ manufacturing/GMPEducation: Bachelor’s degree, MBA strongly preferredLocation: Salt Lake CityRemuneration: Based Package $130-$180k + bonus + options/equity opportunityWe have been building a management team that we want to run the business for the next 10-15 years. Over the next 4-5 years, our CEO founder will be transitioning to the role of chairman of the board of directors. We want to build up our management team to take over from him and promote from within.Team & Systems Development: Drive improvements in efficiencies, effectiveness, and structure., Enable team members to grow and reach their potential through mentoring, specialized training, and goals.Resource Manager & Planner: Oversee global supply chain and relationships with suppliers, ensure excellence and reduce costs for global shipping (both imports and exports) and domestic fullfillment, and implement a robust ERP system that addresses needs in inventory, fulfillment, purchasing, and manufacturing.Technical Operations Leader: Ensure quality throughout our vertically integrated supply chain with support from our local team and global partners in countries such as Australia, Peru, France, China and Pakistan.Principal Responsibilities:Personnel management: On site leader for manufacturing and operations team members. Facilitates communication between all levels of the organization, by providing a confidential place for anyone to discuss issues of concern, of either a business or personal nature, and encouraging/assisting them in developing effective solutions. May occasionally facilitate problem resolution meetings between individuals and/or small groups.Business Administration & Strategizing: Responsible for developing the overall operational plan including review of current systems, company policies, staffing, task organization, and HR policies to formulate suggestions on how to optimize use of resources. Leads company meetings – monthly, quarterly and our annual Amplifier with the whole global team in Utah each year.Resource & Inventory Management: Oversee inventory management, fulfillment, logistics, QC compliance, supply chain, sourcing, purchasing. Look to source optimal inventory management software.GMP, Quality, and Supply Chain: ensure all systems and documentation meet and exceed requirements for GMP compliance and facilitate changes to protect and improve operations, communication, reporting, analysis, procedures, etc. Implements, maintains, and directs the quality system to ensure consistency in products and services according to internal, regulatory and legal standards. Monitors regulations and certifications applicable to company operations to assist with compliance according to internal policies, regulatory agencies and legal standards including organic and kosher.Requirements and Qualifications: Excellent organizational and time management skillsBA in either science or businessMBA preferred10+ years of experience in operations5+ years of experience in manufacturing under GMP regulationsKnowledge of nutraceutical industry’s legal rules, guidelines, latest trends, best practicesStrong knowledge of key business principles such as supply chain, finance, customer service, HR, etc.Working knowledge of data analysis and performance/operation metricsHighly proficient in excel, power point, ERP, CRM and other business softwareCritical thinker with problem-solving skillsTeam player with natural interpersonal and communication skills*About Us: Symphony Natural Health’s Why is to be Conscious, Lead* and Empower.Our Vision is to create and support a synergistic symphony within our body as well as between our company, the communities we partner with, and the environment we work in – to bring about harmony and health for you, our team and the world.Our business manufactures and sells market leading clinically-proven nutraceuticals and functional foods, and is also expanding into health technology and personal development, supporting people physically, emotionally, mentally and spiritually.Symphony is a vertically integrated company with operations in five countries. We control every step from seed to shelf, employing a Triple Bottom Line company culture – evaluating all decisions based on social, environmental and economic impact, both internally and externally. This is reflected in numerous ways:Our organic and sustainable farming practicesCreating industry, skilled jobs and year-round employment in third world countries ·Inventing novel proprietary manufacturing processes that concentrate the full spectrum of active ingredients and bio-availability with all natural processesEstablishing our own packaging and fulfillment operationsOur line of nutraceuticals is sold in over ten countries around the world. It includes the first plant melatonin product in the world – Herbatonin, shown in recent medical journal publications to be up to 650% more effective than synthetic melatonin. Our line also includes Femmenessence – our flagship line for women’s hormone balance, which is the first natural product to ever demonstrate in published clinical trials statistically significant effects on hormones in peri and post menopausal women and has the highest success rate of any nutraceutical in reducing menopausal symptoms. We are have way through the development and clinical research on a product to support prostate health in men.Job Type: Full-timePay: $130,000.00 – $180,000.00 per yearBenefits:Paid time offRelocation assistanceSchedule:Monday to FridayAbility to commute/relocate:Salt Lake City, UT 84119: Reliably commute or willing to relocate with an employer-provided relocation package (Required)Education:Bachelor’s (Required)Work Location: One location
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