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Company Name : BigShots Golf
Location : Saint George, UT 84790
Position : General Manager
Job Description : The General Manager at BigShots Golf is responsible for driving the overall culture, community connections, and operations of BigShots Golf. The General Manager will inspire, engage, motivate and develop their management team which will provide an outstanding Guest and Team Member experience through unexpected memories. The General Manager will ultimately be responsible for the success of the establishment’s financial performance.The General Manager is responsible for supporting the management team to lead their departments based on the manifesto and core values. This person is responsible for the business functions of the entire “Eatertainment” venue. This includes, but is not limited to proper staffing, scheduling, operational activities, community relationships, special events, and golf experience.MAIN RESPONSIBILITIESLead the Department Managers and their teams in continually providing over-the-top memorable experiences in food & beverage, technology, and golfInspire, engage, and connect with Managers, Team Members, and GuestsDemonstrate the core values of Always Bring the Fun, Be Bold Every day, Live & Breathe Gratitude, Serve Our Community, Keep the Grit, and Include EveryoneCoach and develop Management TeamDelegate business responsibilities throughout the Management Team and hourly Team Members and validate completionMaintain operating standards, including safety and sanitationDrive accountability of leadership for all departments, including budgets, staffing, and people developmentFinancial PerformanceAccurately forecast and control sales and expensesUtilize business trends, metrics, and reports to drive overall performance of profitsCreate unexpected memories for the entire Team and Guests; validate through interactionsBecome part of the community by building relationships with community leaders and creating strong connectionsBe the subject matter expert on all systems, SOPs, Service Standards, Food and Beverage standards, Core Values and the BigShots Golf ManifestoRELATIONSHIPSThe General Manager will work under their own initiative, guided by the Manifesto and Core Values. There is a need for excellent communication and the continued maintenance of relationships with all Managers, Team Members, vendors, and Guests.EXPERIENCEMinimum of 10 years restaurant, golf course, or hospitality management with at least 5 years’ experience as General Manager; Multi-Unit Management experience is highly preferredExperience running multi-million dollar, high-volume, restaurant, golf, or hospitality environmentHigh School diploma or equivalent; hospitality or business degree preferredExcellent communication (verbal, written)Excellent time-management, organization, and follow-throughStrong decision-making skillsSelf-motivated with high self-awareness and integrityAbility to pivot and drive changeOpenly receives feedback and coaching, and reacts accordinglyAvailability to work varied shifts, including holidays, nights, and weekendsAbility to stand and walk for long periods of time, including up and down stairsAbility to obtain required local, state, and federal licenses and/or certificates for your business locationCOMPENSATIONBigShots Golf will provide the following:Salary Base: $100k to $125k (based on education and experience)Bonus Potential: up to 20% of base salaryMedical benefits including vision and dentalPaid holidays, sick leave, and personal leaveMANIFESTOWe exist because we believe no one should have to settle when deciding where to go out for family fun—that we all crave to unleash that younger version of ourselves. We are obsessed with our scratch kitchens that bring bold flavor and unexpected items. We want to show that playing the game of golf should be fun and approachable for everyone through cutting edge technology and an amazing atmosphere.Most of all, we believe our people are our most valued asset, the heart and soul who inject life into our brand. We believe that WE is bigger than ME—that the next big idea can come from anyone and any level. We are rooted in golf, but our passion is centered around creating exceptional and unexpected experiences that bring people together.Because being a BigShot isn’t about the highest score—it’s about living in the moment and creating unexpected memories that you will want to hurry back to, time and time again.Job Type: Full-timePay: $90,000.00 – $100,000.00 per yearBenefits:Dental insuranceFlexible spending accountHealth insurancePaid time offPaid trainingVision insurancePhysical Setting:BarFast casual restaurantQuick service & fast food restaurantSchedule:Weekend availabilitySupplemental Pay:Bonus payEducation:High school or equivalent (Preferred)License/Certification:Driver’s License (Preferred)Work Location: One location
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