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Company Name : Computer Generated Systems
Location : Hyderabad, Telangana
Position : System Administrator
Job Description : Address user tickets regarding hardware, software, and networking.
Ask targeted questions to diagnose problems.
Conduct remote troubleshooting.
Test alternative pathways until you resolve an issue.
Customize desktop applications to meet user needs.
Record technical issues and solutions in logs.
Direct unresolved issues to the next level of support personnel.
Help create technical documentation and manuals
Should have infrastructure monitoring experience
Good knowledge on Cloud and VMWare
Experience with Kaseya / Akamai will be added advantage
This post is listed Under Hyderabad jobs
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