Partner Success Specialist Job Vacancy in Good Dog Salt Lake City, UT – Latest Jobs in Salt Lake City, UT

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Company Name : Good Dog
Location : Salt Lake City, UT
Position : Partner Success Specialist

Job Description : We are looking for an engaging, empathetic, and human-centered individual to join the Good Dog family! The Partner Success team is responsible for building relationships, driving product adoption, and adding value to our community of vetted, responsible breeders. You will focus on developing, strengthening, and supporting our partner relationships with a personalized, proactive, and unparalleled experience. Your goal will be to help our partners succeed.As a Partner Success Specialist, you will be responsible for educating our Good Breeders about how to get the most out of their membership, including our platform, benefits, programs, and initiatives, helping to maintain an engaged community.The ideal candidate for this role is a persuasive communicator and empathetic listener with high emotional intelligence. You’re a phenomenal relationship-builder with a passion for helping people succeed. This is an incredible opportunity to be part of an exciting, fast-growing company (backed by some of the top investors in the country) that’s on a mission to build a better world for dogs and the people who love them.What You’ll Do: Provide unparalleled, high-touch, quality personal support across all channels (phone, email, text) to help our breeder partners succeedBuild, strengthen and maintain relationships with our partnersProactively educate and empower our partners to add real value to their lives and drive product adoptionProvide exceptional support to our partners by managing incoming calls, emails, texts, and other inbound inquiriesLearn about our partners and their needs to provide critical insights and proactively identify ways Good Dog can better support themProvide breeders with info and product consultations to increase adoptionRepresent Good Dog externally in critical conversations with partners and support our them to ensure success and drive loyaltyEffectively and successfully handle escalated interactions comfortablyWhat We’re Looking For: 3+ years of experience in customer successPositive attitude, empathy, and high-energyExceptional verbal and written communication skillsScrappy mentality — we wear many hats and are willing to get our hands dirtyAbility to build, foster, and maintain positive customer relationshipsProven track record of influencing product adoption in a customer facing roleAbility to build trust quickly and navigate challenging conversations successfullyExceptionally well-organized, attentive to details & skilled in multitaskingAn excellent problem solver and ability to think quicklyFlexibility – the ability to handle daily changes and adapt quickly to departmental and organizational changesExcellent judgment and critical thinking skillsWhat You’ll Love About Working Here: You’ll be in on the ground floor of a fast moving startup that is bringing about real positive change in the lives of both people and dogsYou’ll work with a team of kind, passionate, incredible people who have diverse experience at some of the top companies in the worldYou’ll have tremendous opportunities for career development and growthYou’ll have unlimited vacation and a bunch of great benefitsGood Dog is an equal opportunity employer. If you are a person with a disability and require assistance during the application process, please don’t hesitate to let us know. We welcome candidates of all backgrounds and perspectives.Job Type: Full-timePay: From $46,000.00 per yearSchedule:Weekend availabilityWork Location: Multiple Locations

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