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Company Name : Tribal Health
Location : Scottsdale, AZ 85254
Position : Scheduler
Job Description : Local candidates only. This job is not remote.OverviewThe Scheduler will serve as the coordinator for schedules between our clients and clinical professionals. Scheduler must listen to the needs of the client and staff according to the signed contract staffing levels. They should be professional and have the ability to manage multiple calls and emails. The Scheduler should be able to determine when an immediate slot should be filled or if a potential issue on a future schedule is needed. The scheduler should work well under pressure and deadlines.Responsibilities· Scheduler will obtain clinician availability each month and prepare complete facility schedules· Work with Account Managers on assigned contracts and needs in a way that meets schedule requirements· Keeps Operations Manager and Account Managers apprised of schedule status on regular basis, engaging their support as needed· Educates clinicians on scheduling system protocols and guidelines· Work closely with credentialing, enrollment, recruiting, payroll, CSS and client administration to communicate schedules· Following up on new providers to ensure completion of their required orientation before scheduling for their first shift or communicate schedule status or problems· Problem solves with scheduling team members to brainstorm issues, establish best practices, new approaches and provides support in filling shifts· Demonstrates sense of urgency, flexibility and a positive approach to problem solving within our fast-paced environment· Enters schedules into company data base and distributes as necessary within established deadlines; reconciles and tracks work hours for all clinicians and submits information to payroll for processing; and provides various reports to management as requested on a timely basis· Communicates problems to Operation Manager as necessary· Perform other duties as assignedQualifications· High school diploma/GED or equivalent working knowledge. Degree is preferred.· Medical terminology may be required for some assignments· Must be proficient with commonly used office software and can use software typically used for medical practice management and scheduling· 1-year scheduling or related experience is required· Proven ability at cultivating relationships, delivering high level customer service in a complex and fast paced environment· Proficient with Microsoft Office Suite and Adobe Acrobat. Scheduling software experience preferred.· Ability to show independent thinking, analysis and problem solving· Demonstrated proficiency in scheduling and managing large complex workloads· Proven ability with meeting stringent deadlines in a fast-paced team environment, handling conflict with poise and working well under pressureEqual Opportunity Employer/ Vet/ DisabilityAmerican Indian applicants receive preference in employment and training incident to such employment.Job Type: Full-timePay: $23.00 – $25.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offTuition reimbursementVision insuranceSchedule:Monday to FridayCOVID-19 considerations:Zoom interviews, masks as required.Experience:Customer service: 1 year (Preferred)Scheduling: 1 year (Required)Microsoft Office: 1 year (Preferred)Work Location: One location
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