Business Executive – MIS Job Vacancy in SmartShift Logistics Solutions Mumbai, Maharashtra – Latest Jobs in Mumbai, Maharashtra

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Full Details :
Company Name :
SmartShift Logistics Solutions
Location : Mumbai, Maharashtra
Position : Business Executive – MIS

Job Description : Department
Call Center
Job posted on
Sep 28, 2021
Employment type
Experience range
1 year – 3 years
Company Overview:
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.
Porter is the fastest growing leader in this sector with Pan India presence with operations in multiple cities, a fleet size exceeding 1L registered and 30k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 50 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group and LGT Aspada.
We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of last mile logistics including warehousing and LTL transportation. At Porter, we’re here to do the best work of our lives.
If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.
Company URL:
Role and Responsibilities:
Daily/Weekly/Monthly calling and conversion reports to be maintained and visibility to be shared with the Team leader and the agents
Generate and distribute management reports in an accurate and timely manner.
Provide strong reporting and analytical information support to the management team.
Monitoring, reporting and enhancing service level performance.
Continuously look for opportunities to improve existing metrics for improving the service levels
to meet company objectives
Number of reports generated in a specified period.
Adherence to report TAT.
Other key management attributes & Key Performance Indicators (KPIs) as agreed.
Skills Required:
Candidate Having Excel functions experience in call center operations will be preferable.
Others with good advance excel knowledge can also apply.

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