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Company Name : General Transportation
Location : Salt Lake City, UT 84101
Position : Logistics Operations Specialist
Job Description : GENERAL TRANSPORTATION – INTERNATIONAL DIVISIONAs a Logistics Operations Specialist you will be responsible for the movement of our customer’s air import shipments. You will be the main point of contact for coordination between customer’s shipment imports, customs brokers, and shipping carriers.Key Responsibilities: Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveriesBuild customer relationships by responding to customer communications via email, fax, and mailWork with ocean, air, and ground transportation partners to handle shipmentsReceive and track purchase orders (P.O.s) from Importers/Overseas offices for pending air shipmentsRetrieve shipment details, handle all documentation for cargo release and data entry for each shipmentAnswer all customer inquiries in accordance with the Customer Service Policy standardsFurther increase customer satisfaction and business share through proactive and regular contactCommunicate with and ensure release of the freight from air carriersNotify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other officesSetup and coordinate deliveries to the customerHandle and manage all customer contact at file level regarding exceptionsAdditional projects as directedSkills / Knowledge Requirements: Exceptional customer service skillsDetail oriented and strong follow-up skillsProficient with Microsoft office (Word, Excel, Outlook)Ocean & or Air freight industry experience preferred (minimum of 3 years or more)OPS TMS systems knowledge is a plusTariff, HTS Code, Inco Terms etc…Why join General Transportation: International Global Forwarding?For over 30 years, General Transportation has provided industry-leading service to a wide range of our clients from start to finish. It was a foundation of our business model in the early 90’s and still rings true today. Cutting edge technology, transportation analytics, and decades of experience allow us to provide full visibility into your supply chain. Let us improve your efficiency.Job Type: Full-timePay: $45,000.00 – $75,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:Monday to FridayAbility to commute/relocate:Salt Lake City, UT 72956: Reliably commute or planning to relocate before starting work (Preferred)Education:Bachelor’s (Preferred)Experience:Ocean or Air Freight: 3 years (Preferred)Work Location: One location
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