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Company Name : Crumbl Cookies
Location : Orem, UT 84058
Position : Success Coach
Job Description : Company Introduction:
Crumbl began as a small cookie shop in the small town of Logan, Utah. It started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was established in 2017 in Logan, Utah by Jason McGowan and Sawyer Hemsley. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, Crumbl has over 400 locations across the United States and is growing everyday!
Overview:
Success Coach
Join Crumbl Cookies in making the world a sweeter place!
We’re looking for outstanding Success Coaches who are ready to move up in their career!
Responsibilities:
Act as the main point of contact with Corporate
Provide updates and clarification for every announcement, procedure, event, etc.
Serve as a trusted advisor and build relationships with Franchise Partners through bi-monthly phone calls
Visit each stores and franchise owner 2x per year
Assist Franchise Partners in brainstorming, preparing, approving, and executing local marketing initiatives
Track weekly and monthly metrics as well as provide reports
Provide networking opportunities for Franchise Partners via roundtables (best practices, etc.)
Work with the Brand Protection team to promote and ensure compliance
Meet with Franchise Partners and Operations department heads to work through issues
Document interactions, approvals, and discipline
Provide feedback to Operations
Qualifications:
Bachelor’s Degree preferred in the following focus areas: Hospitality, Education, Business Management, or Communications
Previous Crumbl experience (Mangers/Owners preferred)
Six months of in-store Crumbl experience
Excellent people skills
Management skills
Optimal organization skills
Benefits & Perks:
Medical, dental, vision benefits
15 days of PTO/year
10 paid holidays
4-day work week during summer months
Paid parental leave
Personal phone bill reimbursement up to $50/month
Personal gym membership reimbursement up to $50/month
Child care reimbursement of 25% of your monthly child care bill, up to $250/month
Corporate DoorDash® DashPass membership
Regular company and team activities
401k with a competitive matching contribution plan (after employed for 1 year)
Excellent opportunities for career growth
Work in a hyper-growth company
Enjoy cookies on us 🙂
About Us:
Crumbl was founded in 2017 in Logan, Utah by Jason McGowan & Sawyer Hemsley. In just four years, Crumbl has grown from a humble cookie shop to a booming franchise with over 400 locations in 40+ states. Crumbl is honored to be the second largest cookie company in the nation and fastest growing cookie company in the world! Our rotating menu offers new flavors every week while regularly bringing back crowd favorites and unique original recipes. We pride ourselves on being tech-focused, an agile workplace that values hard work, listening to our customers, and being unafraid of a challenge. Ultimately, our goal is to bring friends and family together over a box of the best cookies in the world!
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
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