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Company Name : dōTERRA International
Location : Pleasant Grove, UT 84062
Position : Bilingual Spanish Speaking Call Center Agent- Work From Home Utah
Job Description : At dōTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
It is a requirement to be in office for 9 weeks prior to working at home.
We are currently accepting applications for our Bilingual Spanish Speaking Call Center Agents. We offer both full-time and part-time shifts. We do also offer Work From Home after 9 weeks of employment on Campus, as long as Performance and Tech requirements are met. We know there are many future doTERRA employees out there and we would love to get to know you!
Job Description:
Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.
Job Responsibilities:
Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.
Respond promptly with correct grammar and punctuation in verbal and written communications
Use resources to answer questions and resolve concerns promptly and courteously
Follow-up on customer services issues
Capture customer feedback
Identify and track/code contact types
Attend necessary trainings
Upsell and inform customers about promotions and products
Help with special projects as needed
Adhere to schedule and meet other department performance standards
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job:
-This position operates in an office environment that may include exposure to stationary -positions and computer blue light for extended periods of time
Ability to work under pressure, including during peak seasons
Job Qualifications:
Professional Spanish and English language proficiencies required
Strong typing and computer abilities
Ability to type 60 words per minute, preferred
Knowledge of proper grammar, punctuation, and impressive spelling
Organized and detail-oriented
Ability to follow instructions, policies, and procedures
Works well with others
Proactive while assisting others
Ability to communicate effectively with others in a respectful and professional manner
Ability to communicate by reading, writing, recording, receiving, and sending communications
Previous customer service experience preferred
Desire to move up and grow with dōTERRA, preferred
We are currently accepting applications for this position.
Position Level:
Function:
Customer Service
Type:
Part-Time
Shift:
Day
Requisition ID:
27192
Location:
Pleasant Grove, Utah, 84062
dōTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
This post is listed Under Utah jobs
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