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Full Details :
Company Name : Costco Wholesale
Location : Issaquah, WA 98027
Position : Customer Service Representative
Job Description : At this time, we are hiring for in office employment. After 6-months, there may be an opportunity for you to qualify to be able to work from home 3 out of 4 weeks each month.
This position entails answering inbound phone calls from our members and responding to member facing chats in a friendly and efficient manner. Our staff assists callers with membership, merchandise and services provided to our members.
We are looking for candidates who have a passion to provide excellent member service, are available for a full time work schedule, and are flexible with their schedules. Joining the Member Service Center on the same campus of our home office is a great way to start your career at Costco. We are known to promote from within and have a great reputation for being one of America’s best employers. Additionally, our employees get a free Costco membership!
Our position requirements include:
Communications – Articulates information, both verbally and in writing, in a way that can be easily understood via phone calls and/or member facing chats.
Member Service – Exhibits a professional demeanor while assisting members in a prompt and effective manner. Is proactive and reacts quickly and appropriately in identifying problems, finding solutions, and making sound decisions that reflect Costco’s Code of Ethics.
Self Motivated – Is well organized and able to prioritize and multi-task. Maintain a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times, including good follow through skills.
Team Player – Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal.
Problem Solver – Ability to identify and solve complex problems including problem de-escalation.
PC Skills – Thorough understanding and comfortable maneuvering through multiple applications.
Take your first steps in the virtual interview processes at this link:https://costco.vii-verint.com/screener/positions/start_now/6Rhj64z5EbP7
Additionally, you must fill out our job application using this link:
https://cta.cadienttalent.com/index.jsp?POSTING_ID=9129813601&LOCATION_ID=22919387848&locale=en_US&SEQ=postingLocationDetails&applicationName=CostcoNonReqExt
Job Types: Full-time, Part-time
Pay: $18.50 – $21.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Work Location: One location
This post is listed Under washington jobs
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