Tellecaller Executive(Work from office) Job Vacancy in Hathway India Marol, Mumbai, Maharashtra – Latest Jobs in Marol, Mumbai, Maharashtra

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Company Name :
Hathway India
Location : Marol, Mumbai, Maharashtra
Position : Tellecaller Executive(Work from office)

Job Description : Tellecaller Executive Job Profile(Work from office)
1. Handle customer complaints
2. Provide appropriate solutions and alternatives within the time limits.
3. Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
4. Provide accurate, valid and complete information by using the right methods/tools
5. follow up to ensure resolution
6. Build sustainable relationships and trust with customer accounts through open and interactive communication
7. Keep records of customer interactions, process customer accounts and file documents
8. Follow communication procedures, guidelines and policies
9. Ability to Communicate Clearly With the Customer
Skill Required:-
1. A Positive Attitude
2. Ability to Use Positive Language
3. Clear Communication Skills
4. Taking Responsibility
5. Patience
6. Mail Drafting skill
Education:-HSC/Graduate
Role:Other
Salary: 1,00,000 – 2,50,000 P.A.
Industry:BPO / Call Centre
Functional Area:Other
Role Category:Other
Employment Type:Full Time, Permanent
Key Skills
customer complaintscustomer service
Education
UG:Any Graduate

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